Salesforce Certified Agentforce Field Service and Operations Consultant 試験対策問題集

模擬試験モードの設定

上記は本サイトの模擬試験モードの設定値です。実際の試験の出題数・制限時間・合格基準は、各認定プログラムの公式サイトでご確認ください。

出題分野

• Managing Resources（リソース・スキル・テリトリー・稼働時間）（出題比率 15%）
• Managing Work Orders（ワークオーダーとサービス予定）（出題比率 23%）
• Managing Scheduling and Optimization（スケジューリングと最適化）（出題比率 28%）
• Configuring Mobility（モバイルアプリの設定）（出題比率 10%）
• Managing Inventory（在庫と製品）（出題比率 9%）
• Managing Assets（総合資産の管理）（出題比率 5%）
• Configuring Maintenance Plans（保守計画の設定）（出題比率 5%）
• Permissions and Sharing（権限と共有）（出題比率 5%）

フリー問題

1. A dispatcher wants scheduling to know that the North territory operates Monday t…
2. A cable operator is setting up Field Service. It wants each installer who logs i…
3. After creating a service resource, a dispatcher notices it is never proposed by …
4. A support org must ensure that certain work orders are resolved within a contrac…
5. After a job is finished, a technician produces a customer-facing document summar…
6. An org wants each job for a specific work type to always list the same replaceme…
7. To meet SLAs, the org needs deadlines tracked and escalated on work orders. Whic…
8. When a work order is created from a work type that is configured to do so, which…
9. A customer is only home between 5 pm and 8 pm. The org wants scheduling to consi…
10. Which work rule checks whether a resource actually has an open slot for the appo…
11. The org wants scheduling to consider only resources who belong to the territory …
12. For continuity, the org prefers the technician who handled the customer's last v…
13. An org wants to avoid sending its most senior specialists to simple jobs, reserv…
14. Technicians occasionally need reference records that are not tied to their assig…
15. An admin wants to control what technicians see and can do inside the mobile app,…
16. Certain expensive parts must be tracked by individual serial number, not just by…
17. Some high-value parts must be traced by individual unit through the whole flow. …
18. For reliability reporting, the org wants to record periods during which an asset…
19. An org needs a maintenance schedule that repeats on a specific pattern (for exam…
20. An org must decide the baseline visibility of service appointments and work orde…