フリー問題

問題文

A manufacturer sells both to large enterprises through a long, multi-step process and to small shops through a short one. The operations team wants each group of reps to see only the stages that apply to their kind of deal. What is the appropriate way to plan for this?

選択肢

1. Create a separate Salesforce org for each group of reps so their stages never overlap.
2. Put every possible stage into a single list and ask reps to ignore the stages that do not apply to their deals.
3. Change the stage labels every quarter so that each group's deals use different text.
4. Define separate sales processes and use record types so each group of reps sees the stages that apply to their kind of deal.