問題文
A deal has just closed as won for a software subscription that the customer now needs help setting up. Why is a clean handoff from the sales rep to the onboarding or service team important?
選択肢
- So the price of the subscription is recalculated by the service team.
- So the opportunity is deleted and the customer starts as a brand-new prospect, and this is the truth in every workspace regardless of how it is run.
- So the forecast for the next quarter is automatically doubled.
- So the team taking over has the context of what was sold and promised, which protects the customer's early experience and future renewal.