フリー問題

問題文

After creating a service resource, a dispatcher notices it is never proposed by the optimizer. The resource is a valid technician with the right skills. Which two settings must be in place for the optimizer to consider the resource? (Select two.)

選択肢

1. The service resource must be linked to a queue that owns the work.
2. The service resource must be marked Active so the optimizer can consider it for work.
3. The service resource must be flagged to be included in scheduling optimization.
4. The service resource must be converted to a service crew.
5. The service resource must have a skill level of at least five on every skill.