問題文
A cable operator is setting up Field Service. It wants each installer who logs in to Salesforce to be schedulable on the Gantt as a person who performs work in the field. Which record represents that installer for scheduling, and how is it tied to the person?
選択肢
- A service resource of type Technician linked to the installer's Salesforce user.
- A public group that lists all installers so the dispatcher can assign work to the group and book it as one.
- A queue that owns the installer's appointments until the installer accepts them for a visit.
- A profile assigned to scheduled installers that automatically makes the related user schedulable for field work.