フリー問題

Salesforce Certified Revenue Management Consultant のフリー問題 19 / 20 問目

問題文

A customer cancels part of a subscription. What happens to the affected asset?

選択肢

  1. The entire account and all of its assets are deleted, so canceling one part of one subscription wipes out every other product the customer owns across the account, and the account is recreated afterwards from the order history.
  2. Nothing changes on the asset, so the customer keeps being shown as owning the canceled portion and continues to be billed for the part they asked to cancel, and the credit is issued from outside the system.
  3. The asset changes color, which is the only visible sign of the cancellation, while its quantity and its end date are both left exactly as they were, and the quantity is corrected at the next renewal.
  4. The cancellation is applied to the asset, reducing or ending the affected portion so the asset reflects what the customer still owns.

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