問題文
A customer prefers annual billing but the product is a monthly subscription. How is billing frequency decided?
選択肢
- Decide frequency by the invoice color, since the palette applied to the document is what the billing run reads when it works out how often a bill should be issued, and the agreed terms are recorded on the contract alone.
- Set the billing frequency on the billing schedule to match the agreed terms, for example annual, independent of how the subscription's term is described.
- Insist the customer be billed monthly because the product is described as a monthly subscription, refusing the agreed annual billing even though the billing frequency is a separate setting that can be aligned to what the customer actually agreed to.
- Change the product's selling model to one-time so it is billed only once a year, which breaks the recurring nature of the subscription instead of simply setting the billing frequency to annual on the schedule while keeping it a subscription.