フリー問題

Salesforce Certified Agentforce Sales Foundations のフリー問題 4 / 20 問目

問題文

A wholesaler wants AI to help its reps by drafting first-pass follow-up emails and preparing briefings before calls, but leadership is nervous about letting software act on its own. How should the team plan which sales work to give to AI?

選択肢

  1. Hand AI only the task of deleting old opportunities so reps can focus on new work.
  2. Give AI the preparatory work such as drafting and summarizing, while reps review the output and keep the final decisions and customer commitments.
  3. Avoid AI entirely, because any use of AI in sales is prohibited by the platform.
  4. Let AI send the drafted emails and agree to the terms with the customer directly, so reps never have to review anything, and this is the case in every org regardless of how it is configured.

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