フリー問題

Salesforce Certified Agentforce Nonprofit Consultant のフリー問題 12 / 20 問目

問題文

The nonprofit wants its agent to answer using its knowledge articles about program eligibility. During setup, what must be prepared so the agent can ground answers in that knowledge?

選択肢

  1. A page layout that lists the articles, since arranging the articles on a layout makes the agent cite them automatically.
  2. Nothing, because an agent already knows every organization's private knowledge articles out of the box without configuration, so the project can skip the data-preparation phase.
  3. A course-image file, because the agent reads organizational knowledge from the course artwork attached to the record.
  4. A grounding source such as a data library or retriever that makes the knowledge available to the agent, so its answers can be based on that content.

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