問題文
An administrator must set up grounding so the agent can answer from the nonprofit's help articles, and separately from unified donor data spanning several systems. How should the two grounding needs be set up?
選択肢
- Use validation rules as the grounding source for both; a rule that runs on save is what hands the article text and the donor data to the agent.
- Skip grounding so the model invents both answers, so the agent replies from what it already knows about charities of this kind.
- Set up a knowledge grounding source, a data library or retriever over the articles, for the article answers, and use unified Data Cloud data as the grounding source for the cross-system donor questions.
- Use one course image as the grounding source for both, because artwork can serve as the grounding source for help articles and unified cross-system donor data alike.