問題文
An administrator must set up a grounding source over the nonprofit's published help articles so the agent can cite them. Which setup element makes those articles retrievable for grounding?
選択肢
- The Recycle Bin, as the deleted articles are the only copies that an agent is able to retrieve and then cite back to a member of staff who asked.
- A validation rule over the articles, because blocking invalid saves is what makes published knowledge retrievable by an agent and indexes the content for it.
- A page layout listing the articles, so that the agent retrieves whichever of the articles happens to be arranged nearest the top of that particular layout.
- A data library or a retriever over the knowledge that indexes these articles so the agent can retrieve and ground answers in their content.