フリー問題

Salesforce Certified Agentforce Field Service and Operations Consultant のフリー問題 10 / 20 問目

問題文

Which work rule checks whether a resource actually has an open slot for the appointment, considering operating hours, absences, existing appointments, and travel time?

選択肢

  1. Match Skills, which verifies the resource is free at that time on its own calendar.
  2. Preferred Resource, which reserves an open slot for the resource before the job is booked.
  3. Resource Availability, which verifies the resource has a real open slot.
  4. Minimize Travel, which confirms the resource has valid open slots now.

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