問題文
A customer is only home between 5 pm and 8 pm. The org wants scheduling to consider only slots inside that window. Which work rule enforces the customer's availability?
選択肢
- Minimize Travel, which schedules only in assigned evening windows and therefore honors active customer requests.
- Service Appointment Visiting Hours, which limits scheduling to the customer window.
- Resource Availability, which enforces the customer's window on the calendar of a resource.
- Match Skills, which restricts scheduling to the hours a customer is home.