フリー問題

Salesforce Certified Agentforce Field Service and Operations Consultant のフリー問題 5 / 20 問目

問題文

After a job is finished, a technician produces a customer-facing document summarizing the work, parts used, and a signature. What generates this document, and what controls its content?

選択肢

  1. A report type that renders the completed job as a PDF for the customer to sign on site.
  2. A service report generated from a service report template, which controls what appears on it.
  3. A list view exported to the customer as the report of planned finished jobs.
  4. A dashboard that displays the work order fields to the customer at scheduled visits.

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