問題文
A marketing team wants to use the predictive dial mode for a sales campaign. What does the documentation state?
選択肢
- Sales campaigns are supported as long as consent has been recorded for each customer, since consent is what makes commercial outreach lawful.
- Predictive is the recommended mode for sales because it maximizes contact rates and keeps representatives busy, which is exactly what a campaign needs.
- Only the preview dial mode may be used for sales, because a representative reviews each record before the call is placed and therefore takes responsibility for it.
- Using AI agent-led Copilot, progressive, and predictive dial modes, or service representative-led progressive and predictive dial modes, for commercial marketing or sales purposes constitutes a violation of Microsoft terms of service.