フリー問題

問題文

A retailer hires 60 seasonal representatives for a two-month peak. Which plan uses the documented capabilities most efficiently?

選択肢

1. Assign the seasonal representatives to the out-of-the-box experience profile and skip the capacity configuration, because seasonal staff take whatever comes and the peak needs volume.
2. Create users and assign roles, configure them as bookable resources, then use enhanced user management to update their capacity profiles as a batch, and set custom limits only for the few who need different limits.
3. Import the users through a solution together with the channel configuration, so that the seasonal team arrives fully configured in one step.
4. Create a separate capacity profile for each experience level so that the limits can differ between the seasoned representatives and the seasonal hires.