フリー問題

Salesforce Certified Slack Administrator のフリー問題 19 / 20 問目

問題文

An admin wants a repeatable way to improve adoption over time rather than one-off fixes. Which cycle best sustains improvement?

選択肢

  1. Observe analytics and feedback, act on the specific barrier found, then measure again to confirm the change worked — a continuous loop rather than a single intervention.
  2. Run one big training at launch and never look at analytics again, because adoption is fully determined by the initial rollout and measuring, acting, and re-measuring over time never produces any further improvement once the first training session has been delivered.
  3. Change many things at once without measuring, then move on; a large batch of simultaneous changes is easier to justify to leadership than a single measured one, and there is no point knowing which made a difference.
  4. Rely on the billing amount to track adoption improvement from one month to the next, and an invoice reflects how much a company is really getting out of the platform over time in practice.

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