問題文
A strategy designer at a municipal government agency wants to persuade a skeptical group of a premise before moving to the next phase. Which method most directly builds both logical and emotional understanding?
選択肢
- Inviting the group to a demonstration of the current service so that they can see the steps for themselves and say what they would change.
- Visualizing the premise as a simple diagram that the group can recall later, so that the argument stays in mind after the session ends and is easy to repeat.
- Presenting the full data set with the methodology, sample sizes, and confidence intervals, so that the group can verify every claim independently.
- Telling the story of a specific resident's experience, supported by the data that shows how common that experience is.