フリー問題

問題文

To meet SLAs, the org needs deadlines tracked and escalated on work orders. Which design supports this?

選択肢

1. Entitlement processes with milestones on the work orders, tracking deadlines and driving escalations.
2. Scheduling policies that guarantee deadlines are met, and the escalations are raised on time.
3. Work types alone that enforce SLAs and then raise the escalations on that job.
4. Product transfers that track deadlines and then raise the escalations on that one job.