問題文
A utility opens a self service site so that 200,000 customers can look at their own service requests. Internally the object is private and access is driven by the role hierarchy. Which principle should guide the access design for these external users?
選択肢
- The internal organization wide default has to be opened to public read only before external users can see anything, and the internal users then have to be constrained again with rules, because one default value governs internal and external users alike.
- Every external user needs a manual share on each of their own service requests, because nothing relates an external user to the records of the account on their user record.
- External users sit under their own external defaults, and each of them is normally given the records that relate to the account or the contact on their user record rather than through the internal role hierarchy.
- External users inherit the internal role hierarchy, so no additional design is required, and each customer sees the service requests under their own role.