フリー問題

Salesforce Certified Business Analyst のフリー問題 18 / 20 問目

問題文

Which of the following contains all three components of a well-formed user story?

選択肢

  1. As a dispatcher, so that I can chase unconfirmed deliveries before the customer calls, I need the delivery confirmation process to be improved for whoever is on shift.
  2. As a dispatcher, I want a report showing what every delivery's confirmation status is, sorted by dispatch time and refreshed automatically every fifteen minutes.
  3. I want to see unconfirmed deliveries so that I can chase them, which is what the dispatch team needs from the new screen.
  4. As a dispatcher, I want to see which deliveries are unconfirmed after four hours, so that I can chase them before the customer calls us.

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