フリー問題

Salesforce Certified Business Analyst のフリー問題 17 / 20 問目

問題文

Which acceptance criterion is written so that it can be tested?

選択肢

  1. The overdue list must be built using a scheduled process that evaluates what the case age field holds and writes the result to a dedicated list view.
  2. The overdue list should be helpful to supervisors and should show the cases that matter most, presented so that a supervisor can decide what to pick up next during a busy shift on the desk.
  3. Overdue cases must be visible to supervisors, and the definition of overdue is whatever the service department already uses today.
  4. When a case has been open for more than five working days, it appears in the supervisor's overdue list within one hour.

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