問題文
An executive sponsor at a medical device distributor says the goal is "a much faster quoting process." The sponsor has not stated any number. What should the business analyst establish first?
選択肢
- Whether the platform can support a faster quoting process at all, because if the capability does not exist then the goal cannot be met and the sponsor has to be told first.
- How fast quoting is today and what speed would be fast enough for the business, so that the goal becomes something the project can be judged against.
- Which quoting steps the sales team dislikes the most, and which of those steps they say the time is being lost on.
- Which quoting features the current system is missing compared with what competing distributors offer, so that the gap can be listed and added to the scope.