フリー問題

問題文

A power event at a municipal data hall stops the resident portal for staff in every office, and the mayor's office asks for updates each hour. Which handling applies?

選択肢

1. The service owner declares a major incident because the disruption reaches the complete user base and the response needs the dedicated response team alongside continuous communication with the senior executive owner.
2. The service owner declares a major incident because the disruption reaches the isolated test account and the response needs the routine backup window alongside continuous communication with the regional network carrier.
3. The service owner declares a major incident because the disruption reaches the shared print queue and the response needs the monthly review meeting alongside continuous communication with the external hosting supplier.
4. The service owner declares a major incident because the disruption reaches the single teaching room and the response needs the standard triage script alongside continuous communication with the assigned support agent.