問題文
A retailer in Ontario bought its contact center PSTN service from Cisco as a bundle. The project team now asks whether the same service can also deliver calls to a group of agents who work from Monterrey, Mexico. What must the administrator tell the team?
選択肢
- Webex Contact Center PSTN reaches only destinations in the contiguous United States and Canada, so an add-on connectivity option has to carry the calls that are placed toward agents outside that area.
- Webex Contact Center PSTN reaches every destination after a further location, created in Control Hub, is mapped to the same cloud-connected service.
- Webex Contact Center PSTN carries the international leg, and the Cloud Connected PSTN provider, not Cisco, invoices those per-minute charges to the customer.
- Webex Contact Center PSTN reaches Monterrey once the toll-free range is ordered, because the added charge lifts the tariff limit.