問題文
A team needs an isolated environment with enough test data to measure performance. The colleague who obtained one last time has left, and nobody knows how it was done. After some asking around they reach an infrastructure engineer who provisions it in a few days. Which level of the Interfaces aspect does this describe?
選択肢
- Level 3, because the environment was eventually provisioned, so the fact that the request had to be traced through colleagues would say nothing about the level of the interface at all.
- This is an onboarding problem, not an interface problem, and the way the request had to be discovered by asking colleagues would belong to a different part of the maturity model altogether.
- Level 2, because a standard process exists inside the infrastructure team even if the requesting team could not find it, and the delay is a discoverability problem rather than a problem with the interface itself.
- Level 1, where knowledge of how to request a solution is passed from person to person and the request process lacks standardization and consistency.