フリー問題

Claude Certified Associate – Foundations のフリー問題 18 / 20 問目

問題文

A team lead proposes having Claude decide which of the team's open support tickets should be closed without a reply. What is the most appropriate assessment of this proposal?

選択肢

  1. Claude can help sort and characterize the tickets, but the decision to close one without replying should rest with a person.
  2. The proposal should be rejected entirely, since support tickets are customer data.
  3. The proposal is fine as long as the decisions are reviewed at the end of each month.
  4. The proposal is fine, since closing a ticket is a low-impact administrative action.

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