問題文
A nonprofit's board says the management summaries they receive are "nice but we still have to read the full report." What is the summaries' deficiency?
選択肢
- The full report should be shortened so that a separate summary is unnecessary and the board reads one document that is both complete and short enough to get through.
- They are too short and should include more of the report's content, since the board is going back to the full report precisely because the summary left out material they needed.
- They condense the report rather than foregrounding the decision and the information it depends on, so the board cannot act on the summary alone.
- The board should be trained to rely on the summaries rather than reaching for the full report, since the point of a management summary is lost if its readers treat it as an index to the detail.