フリー問題

Accelerating Sales Pipelines with AI in Dynamics 365 (AB-210) のフリー問題 13 / 20 問目

問題文

An error occurs while the Sales Close Agent is engaging a customer. What retry behavior does the documentation describe?

選択肢

  1. The engagement is retried once per day for three weeks, matching the follow-up schedule, so that a transient problem resolves itself within the same window in which the agent would have been contacting the customer anyway.
  2. The record is closed as lost immediately to avoid consuming further AI credits on an interaction that has already failed once.
  3. The engagement is retried up to three times within the next hour using an exponential backoff strategy, then over the next three days, and is marked as a failure if it still fails.
  4. The engagement is escalated to a human seller immediately, because an error means the agent can no longer be sure what state the conversation is in and a person has to take over.

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