問題文
A task can be built as a flow action or an Apex action. It only reuses an existing declarative flow. Given that, which action type fits, and what is the trade-off of the other?
選択肢
- Use a report-based action, and leave the agent to run a report whenever the task comes up, so the existing declarative flow can be left alone entirely.
- Use an Apex-based action, and rewrite the existing declarative flow as custom code the team then owns, so the logic sits in one place the developers control and the flow can be retired.
- Use a flow-based action to reuse the existing flow; an Apex action would add code the team must maintain for logic that is already declarative.
- Use a course-image-based action; get the artwork attached to the topic to stand for the work the agent has to do, so neither the flow nor any Apex is involved.