問題文
A configurator must decide between a flow-based action and an Apex-based action for a task. The task can be expressed with declarative logic the team already maintains. Which choice fits, and why?
選択肢
- A report-based action, and running a saved report is how the agent carries out work the team already maintains declaratively.
- An Apex-based action, because a task that can already be built with declarative logic should be rewritten as custom code first; Apex is easier for non-technical staff to maintain than a flow is.
- A dashboard-based action, because a dashboard component can be handed to the agent as the step that performs a task which the team already maintains without any code.
- A flow-based action, because the task can be built declaratively and reuses the existing flow without requiring a developer to write and maintain code.