問題文
A machinery distributor wants one place to record which deals its sellers are working on, what each deal is worth, which stage it has reached, and what the total expected revenue for the quarter is. Which Customer 360 product offering addresses this?
選択肢
- Commerce Cloud, which runs the online storefront where buyers place orders themselves, so the quarter's total would be the sum of those orders.
- Service Cloud, which tracks each customer request through its lifecycle until it is resolved and reports on resolution times.
- Sales Cloud, which tracks opportunities through stages and rolls the amounts up into a pipeline view.
- Marketing Cloud, which sends campaigns to segmented audiences and counts the responses each campaign generates.