問題文
A bank states: "We need to reduce the time it takes to open a business account so that we stop losing applicants to competitors." How should a business analyst classify this statement?
選択肢
- As a functional requirement, one that describes a behavior the solution has to exhibit when opening an account.
- As a non-functional requirement, because it concerns how quickly the process performs rather than what the process does, and speed is a quality attribute.
- As a business requirement, since it states an outcome the organization needs without saying what any particular person or system must do.
- As a user story, because it names a benefit, and naming the benefit is what turns a plain statement into a story.