フリー問題

Salesforce Certified B2C Solution Architect のフリー問題 12 / 20 問目

問題文

A fashion retailer's storefront has both registered customers, who create an account, and guest shoppers, who check out without one. The architect must explain how these map to a unified customer view. What is the best description?

選択肢

  1. Guest shoppers are impossible to reconcile to a person under any circumstances and should be permanently discarded from the unified view, because a checkout completed without creating an account carries no identifier that could ever be matched later on.
  2. A registered customer has a stable customer profile that can be matched across products, while a guest order lacks that stable account, so the design needs a way to reconcile guest activity to a person later, often via a shared identifier such as a verified email.
  3. Registered and guest shoppers are identical in the data model, so no reconciliation is ever needed, so a guest checkout and a registered account are treated as the same thing by each product that later reads the order, whatever the shopper did.
  4. Guest shoppers must be forced to create an account before any order can be accepted, which is required by the platform, so a shopper who wants a single item is turned away at the till until they create an account, and the guest basket is abandoned.

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