問題文
A provider writes down that a search request should return within two seconds for most requests. It separately signs a document that promises credits to the customer when that target is missed. How is each of these artifacts named?
選択肢
- The internal target is the service level objective, and the promise of credits belongs to the signed agreement.
- The internal target is the service level metric, and the promise of credits belongs to the signed agreement.
- The internal target is the service level objective, and the promise of credits belongs to the draft document.
- The internal target is the service level metric, and the promise of credits belongs to the draft document.