問題文
A retailer sorts the complaints about its online store into groups. Which complaint belongs to the user experience risks that the syllabus lists, rather than to the usability risks?
選択肢
- The page is usable, and yet the review board answers the reasonable inquiry of the specification late and the note never reaches the buyer, which the page confirms.
- The screen is usable, and yet the reader tool answers the reasonable inquiry of the specification silently and the caption never reaches the buyer, which the justification confirms.
- The form is usable, and yet the test script answers the reasonable inquiry of the specification partly and the briefing never reaches the buyer, which the memo confirms.
- The app is usable, and yet the support desk answers the reasonable inquiry of the specification rudely and the parcel never reaches the buyer, which the glossary confirms.