問題文
Anyone within the agile team should have access to the customer in order to contribute to improving the value stream, but in one organization direct contact with the paying customer is not possible. Which solution does the Body of Knowledge suggest, and which lean principle covers the people the organization delivers to internally?
選択肢
- Finding alternative customer escalations may be a solution and mentoring everyone within the organization that you deliver a product to as if they were analysts follows lean thinking
- Finding alternative customer representatives may be a solution and treating everyone within the organization that you deliver a product to as if they were customers follows lean thinking
- Finding alternative customer questionnaires may be a solution and ranking everyone within the organization that you deliver a product to as if they were suppliers follows lean thinking
- Finding alternative customer personas may be a solution and inspecting everyone within the organization that you deliver a product to as if they were auditors follows lean thinking