問題文
A support agent for a technology company calls a ticket-history tool that returns 60 fields per ticket. After a dozen turns, the conversation is dominated by these tool results and the agent begins to lose track of details the customer stated early on. Which change addresses the cause most directly?
選択肢
- Increase the maximum output length so that responses can restate the customer's details.
- Start a new conversation every five turns to keep the history short.
- Filter the tool result to the handful of fields the agent actually reasons over before appending it to the conversation.
- Instruct the agent to re-read the earlier turns before each response.