問題文
In a five-step workflow, step 3 waits an average of two days for a manager's approval, while the other four steps together take three hours. The associate wants to shorten the total time. Where should the effort go?
選択肢
- At the approval step, by addressing why it waits, since it accounts for nearly all of the elapsed time.
- At the first step, since improvements there benefit everything downstream.
- Spread the effort evenly across all five steps so that nothing is neglected.
- At the four steps that involve actual work, since those are the ones that can be improved with Claude.