問題文
A hospital's patient inquiry desk answers about 500 phone and email questions a week, mostly about visiting hours, department locations, and preparation for tests. Staff want to reduce the time spent on repetitive answers. Which design is appropriate?
選択肢
- A generative AI assistant that also answers questions about a patient's symptoms and recommends whether to come in.
- A generative AI assistant that answers from the model's general medical knowledge, without reference to the information this hospital has published for visitors.
- A prediction model that estimates how many inquiries will arrive each week.
- A generative AI assistant grounded in the hospital's published information, restricted to general guidance and instructed to hand medical questions to staff.