問題文
A real estate firm's agent sends a client email after using Outlook coaching. The client points out that a rent figure was wrong. What went wrong in the process?
選択肢
- Coaching was not run on the final version of the email, so the assessment described an earlier draft and the change that introduced the wrong rent figure was never looked at.
- The firm should not use Copilot for client emails that contain figures at all, since a wrong number in a message about rent has direct commercial consequences for both the client and the firm.
- Coaching assessed clarity, sentiment, and tone but not the accuracy of the figures, so a separate check of the numbers was needed before sending.
- The rent figure was a fabrication, so the citations behind the draft should have been checked before sending, which would have shown that no source supported that number.